Support Tips

Cannot Serialise Object
Cannot Serialise Object The "Cannot Serialise Object" error message occurs when the user is trying to store a record but one of the attributes th...
Mon, 28 Jul, 2025 at 9:55 PM
Database Lock Error
Database Lock Error The "Resource busy and acquire with NOWAIT specified or timeout expired" error message occurs when something is locked in the...
Mon, 28 Jul, 2025 at 9:55 PM
Outgoing Mail Logs
Outgoing Mail Logs When users have issues with outgoing emails, they can start troubleshooting by navigating to the Configuration Application, Email Logs M...
Mon, 28 Jul, 2025 at 9:56 PM
Bad Formula Error
Bad Formula Error The "Bad Formula Error" usually occurs when you have different references to validation lists. Data validation is only suppo...
Mon, 28 Jul, 2025 at 9:57 PM
SQL92 Error
SQL92 Error The "The process failed with an Exception: Error getting the input data from the record store. (Root Message: Non Supported SQL92 token...
Mon, 28 Jul, 2025 at 9:58 PM
Unable to Insert Null
Unable to Insert Null Users may encounter the error message, "The process failed with an Exception: Error storing results. (Root message: ORA-01400...
Mon, 28 Jul, 2025 at 9:59 PM