Suspend User

In EnergySys, user administrators are able to add, modify, reset, suspend and disable users who are members of their organisation. If you are a user administrator, the sections below describe the steps to reset a users password.

Note: These steps apply where your user security is managed within EnergySys. If this is not the case, most of the options shown below will not be displayed and, to manage your profile, you will need to get help your company IT department.

Log in to EnergySys and follow the profile link in the top right corner of the screen.

This link takes you to your profile page where you can update your personal information, password, security questions, etc. Click on the Admin button in the top right corner of the screen.

The Admin dashboard is displayed. Click on the Directory menu and select People.

The People screen is displayed. Use the search box to find the user and select them.

In the user profile, select 'More Actions > Suspend'.

User supension will be immediate and it does not require confirmation.

Once supsended, the user status will be updated and they will no longer be able to access the EnergySys platform.

Suspended users can be activated by clicking on the Activate button. Users activated following suspension will not need to reset their password.